Each manual contains the most widespread issues and troubleshooting instructions for them. Do you have an orange wire in W or O/B? I don't even set 81 in away mode hah. The Ecobee (as with most other smart thermostats) will work with any low-voltage system, as well as high-voltage systems (which are also known as “line voltage” systems). Notice that one side is for conventional systems and one is for heat pumps. 1 Based on internal measurements of thermostat runtime data, ecobee smart thermostats have delivered more than 10.4 TWh of energy savings.. 2 eco+ Schedule Assistant works with SmartThermostat with voice control.. 3 Where applicable. I double checked wiring and it is all as I left it. It’s become a recurring issue. The ecobee will not be compatible with high-voltage systems. "@type": "BreadcrumbList", Remove the ecobee from the wall and examine the wiring once again. }, Feature Friday: Free Cooling by Andrew Newton on June 12, 2015. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. Need more help? ecobee Support; Thermostats; Programming Your ecobee Thermostat; Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3 Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. } † Lowest discount off our MSRP, excluding any third party discounts. 81? Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Switch Ecobee to cool only and lower desired temperature. Installation }, Ecobee, like any other thermostat, only starts and stops the equipment. When I switched back to my old thermostat, it began cooling instantly. If you have installed a ventilator and configured it as an accessory on your ecobee3, you can cool your home for free without running your air conditioner.. On summer nights, the outside air is often cooler than the air inside your home. ecobee doesn’t have schedule learning capability. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. For example, when you’re home, your ecobee thermostat can turn the heating on if the temperature falls below 70F and turn the cooling on if the temperature rises above 78F. Which is extremely easy to do with an Ecobee thermostat. Looks like there are a lot of issues with the thermostat not cooling to the set temp. "@id": "https://support.ecobee.com/hc/en-us/categories/360000707071-thermostats", While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. My wood floor would look like a half pipe from the humidity if I set the thermostat to 81, I was thinking the same thing. "@id": "https://support.ecobee.com/hc/en-us", When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). } After installation, my AC is not cooling. This is a sign that your Ecobee just needs to be reset. Humidity Sets the percentage of relative humidity at which your ecobee will generate a Low/High Humidity Alert. "@type": "ListItem", Legal conditions appl { Please, note that the solutions aren’t described in detail. However, this skill does allow you to forgo saying “ask Ecobee”, so all you’d have to say is “Alexa, set the thermostat to 75”. i’m having the same problem right now; and my apartment is too hot for me to even fall asleep. I changed it to 2. Even the sensors is says it’s 83/84 "itemListElement": Just checked it was 5 degrees. eco+ makes temperature adjustments when community electrical demand peaks, which lessens the overall strain on the power grid and increases your consumption of cleaner energy. I called an HVAC guy out and he said it looks fine but maybe its not defrosting and put in a new defrost board. { How cold or how warm the air is depends on the equipment itself, unless wrong programming or wiring makes both furnace and AC run at the same time. My furnace won’t turn on! How can I troubleshoot? ecobee thermostats are compatible with most residential heating and cooling systems in North America, including gas, oil, electric, and dual fuel systems. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not … Enable and set your ecobee smart thermostat to automatic healing and cooling so that you don't have to manually switch between the two modes. I hope the trouble i went through can help someone else and solve their problems too. The ecobee will work with about 95% of HVAC systems. [CDATA[ Verify the correct wiring at your furnace/air handler control board and ensure that the wiring matches at the ecobee. While supplies last. // ]]>. It’s a Voice Control. Upon first installing your thermostat, if you notice that you're getting warm air when calling for cooling (or the opposite! "position": 3, By using our Services or clicking I agree, you agree to our use of cookies. Maybe it's an AC issue. { "item": The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. My ecobee is making a "clicking" noise and will not turn on! If the valve is energized on the wrong setting, you'll receive heat when calling for air conditioning and you'll receive air conditioning when calling for heat. Got the Ecobee 3 installed in winter and now my AC is not working properly. It even works during these times when the ecobee isn’t otherwise cooling. For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 3.5F. ), please check the following: 1) Verify the wiring. // SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > HEAT PUMP > O/B REVERSING VALVE and switching from your current setting to the opposite. "@context": "http://schema.org", 3. Easy fix by our HVAC guy but had us sweating (literally and figuratively lol). If you're not sure whether or not you have a heat pump, here are a few things to consider: Below is an example of what your wiring may look like on your old thermostat. My ecobee thermostat won't turn on. If you have a heat pump system, please ensure that your O wire is in the O/B terminal and not the W1 terminal--this is a very common mistake. Why is my ecobee rebooting? So this is the question everyone asked me. Right, according to this screenshot the Ecobee is calling for cooling. ; Running into snags. Savings Your ecobee can help you save money. Fan Dissipation. Dead I tell you! My ecobee works fine all day and as soon as 11 pm hits it doesn’t drop below 73 even though it’s set at 68. I’ve gone through the wiring several times and everything seems to be hooked up properly. If you wired up your ecobee system as a conventional system when you actually have a heat pump system, you will just want to make the necessary wiring changes and reconfigure the equipment. Since over half of home energy use is for heating and air conditioning,† better heating and cooling management is a great way to lower your impact. When engaging your compressor, the ecobee will energize the Y1 terminal, so you'll want to make sure you have the correct wire in the Y1 terminal. I’m having a similar issue. This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). There are two important points to note here: 1. East Central Alabama here. share. Nest supports Google assistant and Alexa but not Apple HomeKit. Below is a summary of the types of HVAC systems ecobee thermostats are compatible with. How to Access & Adjust Comfort Settings Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. Get Tech Support 1-833-202-2695. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. Help your community. ecobee thermostats are optimized for one or two-stage heating and cooling equipment. { I’ve had the ac people out and everything is working where that’s concerned. The reversing valve wire is typically orange, Do you have any wires in your W2/AUX or E terminals? After switching the fan control to the furnace, my heat kick on just as it should. Not Apple HomeKit manual contains the most widespread issues and troubleshooting instructions for them makes small to... It was dinner time, i ’ ve gone through the wiring the cooling system coil had.... Manual contains the most widespread issues and troubleshooting instructions for them has increased by 3.5F a problem with app! Images of the types of HVAC systems and it is n't actually running then maybe 's! 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