Taxes and fees that are shown are estimates only. When 4 gun shots via vendors were shooting at each other on the beach. I'm not one to complain but or lady at check in was brutally slow and rude. No activity occurred on our property and none of the resort staff were involved in this incident. Tome un poco de sol junto a cualquiera de nuestras cuatro dos piscinas infinity, seis tinas de hidromasaje, dos piscinas para niños y un parque acuático i relayed info to many guests, they were trying to keep it a secret. Angelo and Ricardo did a little of everything, and they did it all with a smile. I’d rather be at home and am pissed we spent thousands of dollars to be here. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. We did hear it loud and clear, and saw people walking on the beach turn around and run -- looks of horror on their faces. Now i know Dreams cant control cigar salesman on the beach but the way it was handled was brutal. Reviews of They start taking reservations at 4:30, but if you get there at 4:30 you may be too late. En Dreams Playa Mujeres Golf & Spa Resort, vamos mucho más allá de la experiencia de todo incluido con Unlimited-Luxury®, donde casi todo está incluido.Disfrute de espaciosas suites, restaurantes elegantemente decorados y lujosamente equipados donde no se necesita reservación, el Explorer's Club para niños y muchísimo más. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92273214', '');}, 'log_autolink_impression');Isla Mujeres. We will be finding a new resort and adults only moving forward. Suites at Dreams Playa Mujeres are non-smoking and graciously appointed with a private terrace or balcony, daily refreshed mini-bar, rain shower, a Dreams Box for private 24-hour room service delivery and other enchanted amenities. Unfortunately the worst happened a shoot out at the beach, no one explained anything to us and it was terrible to see and hear guests commenting on the incident. The main gate is always supervised by a security agent and resort access is actively monitored.4. * We thought the food was great (in spite of the mixed reviews we'd read)- Gaucho and Fusion were our favorite restaurants, but we really didn't have a bad meal. The grounds and buildings are beautiful, and the employees we met were all very service-oriented. I’ve been to both countries countless times & have only felt uneasy (on several occasions) in Jamaica, never in Mexico. It was money and time well spent. People need to know this is going on so they can make their own decisions about travel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get answers to your questions about Playa Mujeres, Cancun Airport information and transfers to your hotel, Preferred Hotels & Resorts in Playa Mujeres, Adults Only and Adult Friendly Resorts Playa Mujeres, Playa Mujeres Adults Only All Inclusive Resorts, Playa Mujeres Luxury All Inclusive Resorts, Playa Mujeres 5 Star All Inclusive Resorts, Playa Mujeres All Inclusive Beach Resorts, TRS Coral vs Fairmont Mayakoba vs Secrets Akumal, The Beloved Hotel vs Excellence Playa Mujeres. Please see our partners for more details. We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. The shooting happened at the edge of that resort. We spent 7 nights there in February 2019. This review will include the good and the bad of our stay with the hope that our analysis will answer all of your questions regarding a stay there. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. The security at Secrets had the people contained. Dreams Playa Mujeres Golf & Spa Resort Teléfono: Fax: [email protected] AMResorts es un conjunto de lujosos destinos de resort, cada uno con una personalidad única. Amazing services by Jennifer (Check-in) , Roberto (Fusion), Luis (Hideaway Bar) Ricardo (Entertainment) , Angelo (Entertainment) , Katia (Pool Bar) , Giovanni (Preferred Services, Concierge) and the entire team from Photo Adventures . We were excited to go to a DJ on the beach one night, looking forward to an evening of dancing, but we arrived to find about 10 kids, a few parents, and us (in spite of it being spring break season).That con was far outweighed by the positives of this resort- we ate well, drank well, slept well, made memories, and felt fully recharged when we returned home. Dear Echst,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. We'd also like to thank Myra (Maris restaurant), Martin (Fusion restaurant), Antonio (Mezes) restaurant) and Arturo ("Jay Leno's son") for making our visit extra-special.A few tips for new travelers to the resort:* Please bring 1's and 5's for tips. We first took cover then proceeded to run for our lives and made it back to our rooms safely. We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. Dreams Playa Mujeres Golf and Spa Resort is a popular all-inclusive resort in Playa Mujeres, Mexico. Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Does anybody know of any violent incidents further down towards Beloved? We stayed the last week of July 2020 at Dreams Playa Mujeres Here is a collection of all food related items, menus, and drinks! The main gate is always supervised by a security agent and resort access is actively monitored.4. Lines for everything. The AAA Four Diamond resort is situated inside a gated community, and feels FAR away from busy Cancun. Allinclusive Gal 31,084 views 5:59 Dreams Playa Mujeres NEW 4K Drone Shots 2016 - … Dreams Playa Mujeres is one of the top Cancun resorts with both a lazy river and water park. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Guests and operations were not affected.The safety of our guests is always our top priority. Guests and operations were not affected.The safety of our guests is always our top priority. I am a member of Unlimited Vacation Club and have visited many Dreams/Secrets/Now properties and I was very excited to visit Dreams Playa Mujeres with my family after visiting Secrets next door in November. I paid a significant sum to be in the Club and they could care less. more. We returned later figuring we'd never see them again, but the hostess was saving them for us. Book Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres on Tripadvisor: See 3,390 traveller reviews, 4,563 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort, ranked #11 of 15 hotels in Playa Mujeres Después de todo, son sus vacaciones. I hope this thread stays up. About 10k north of Beloved according to Google Maps. I recommend getting there around 4:00. The police took 30 minutes to arrive and there is zero security here. It is considered the mainland to the island. Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres Picture: Main entrance - Check out Tripadvisor members' 57,775 candid photos and videos. No offer of anything for this crazy situation, and i brought people who were interested in joining and they will never go to a property owned by AM resorts ever again because of the way this was handled. But I don't want to be hit by a stray bullet, either. Also preferred is a waste of money, we do Preferred everytime we go and this was the worst. There weren't enough bikes for everyone, so Ricardo went to the resort next door to get more, so nobody would miss out. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92272804', '');}, 'log_autolink_impression');Isla Mujeres. The hotel just seemed to sweep it under the rug. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. I am disappointed in the service, no consistent cleaning, restocking, it seems like the resort is understaffed. We were pleasantly surprised! I agree Sassy. Kids running free everywhere. Dreams Playa Mujeres is the ideal location not just to host an event for the space it affords, but for the entertainment and meals factors that come along with it. I am very disappointed that the hotel mangement did not provide us with any information. * The staff is very dedicated to making sure travelers have a great time- everyone was friendly and helpful!I'd like to call out a few employees who especially stood out for us: Daniel (photographer) took gorgeous family photos for us- he was awesome! Explore » Dreams Lanzarote Playa Dorada Resort & Spa AMResorts is a collection of luxury resort destinations, each with its own unique personality. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92275145', '');}, 'log_autolink_impression');Riu Dunamar regarding this incident, This very sad incident is already being covered in the thread below, https://www.tripadvisor.co.uk/ShowTopic-g1229340-i12413-k11258440-Safety-Playa_Mujeres_Yucatan_Peninsula.html. Just so everyone is clear on where this happened. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. My family of 5 were on the beach cabana’s apart of the Preferred club. I may have been spoiled by going to adults-only resorts in the past (where nightlife was part of the fun), but this resort is QUIET after 9 p.m There are some moderately attended shows in the early evening, but by 9:00 it was a ghost town. Just a waste of money. Service was subpar, even tipping service was still poor, so we stopped tipping. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. Dreams Playa Mujeres Golf & Spa Resort is set along a private stretch of beach only minutes away from downtown Cancun, but a world away in a serene gated community. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. March 26 there was a shooting at Dreams Playa Mujeres about kilometres from Beloved. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Ask sstanziola79 about Dreams Playa Mujeres Golf & Spa Resort, Ask Ladygigi305 about Dreams Playa Mujeres Golf & Spa Resort, Ask Echst about Dreams Playa Mujeres Golf & Spa Resort, Ask samkristy4 about Dreams Playa Mujeres Golf & Spa Resort, Ask mbinx about Dreams Playa Mujeres Golf & Spa Resort, Great property, terrible handling of a shooting on the Beach, Ask jmodaff52 about Dreams Playa Mujeres Golf & Spa Resort, Hotels near Dreams Playa Mujeres Golf & Spa Resort, Dreams Playa Mujeres Golf & Spa Resort Pool, Dreams Playa Mujeres Golf & Spa Resort Rooms, Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres All Inclusive Family Resorts, Playa Mujeres Cheap All Inclusive Resorts, Playa Mujeres Adults Only All Inclusive Hotels, Hotels near Delphinus Conservation Sanctuaries, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport, Hotels near Unidad Multidiciplinaria Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, We compared the lowest prices from 16 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites, Grand Palladium Costa Mujeres Resort & Spa, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, Catalonia Costa Mujeres All Suites & Spa Resort, We compared the lowest prices from 10 websites, We compared the lowest prices from 7 websites. The Beloved Hotel Playa Mujeres - Great News, Villa del Palmar Cancun Luxury Beach Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa. They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Guests and operations were not affected.The safety of our guests is always our top priority. Logistics Team They have a talented and efficient team of devoted group event planners who can all the logistic details of your event. Guests can enjoy 65,000 sq. Hotel would not acknowledge the shooting and brushed it off. Haga tanto o tan poco como quiera en Dreams Playa Mujeres. Theater for nightly shows. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. * Swimming with the dolphins- a highlight of my kids' trip! The resort has 502 family-friendly suites, a private All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. I hope not. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. Security and safety is a concern. I especially appreciated that the resort is in a gated community. Families running everywhere and parents throwing themselves in top of kids. We'd have been able to see it, if not for some bushes running between the properties. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. We were right near a shooting on the beach, the first part of March. Not being familiar with the geography of the area, I have just checked to see how close this is to The Beloved (we stay there in June). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.We look forward to having the pleasure of having you back home in the near future.Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. My wife and daughters were having a fabulous time and the hospitality was great until that incident. Dreams Playa Mujeres Preferred Club Jr. Suite Ocean View - Duration: 5:59. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. We spent 7 nights there in February 2019. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. ft. of swimming pools and a Both Jamaica and Mexico are currently at a Level 2 travel advisory. We arrived at Dreams on March 26/Monday. We arrived with 3 other couples and their children hoping for a great week. It's not required, but the staff really earns it, and they are so appreciative. The first day we arrived there was a shooting on the beach and the guests in the resort were not notified the only ones knowing the people on the beach or nearby. Dreams Playa Mujeres is a new Resort North of Cancun. Mar 9, 2020 - With a private beach, water park on-site & golf course next door, Dreams Playa Mujeres Golf Resort has something for everyone. 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