You will need your appointment letter to hand when phoning to request transport. In autumn 2019 NHS England and NHS Improvement announced it would review non-emergency patient transport services (NEPTS). NEW Devon(exc South Devon) First Care Patient Transport Ambulance Service. Non-emergency Patient Transport within Leicester, Leicestershire and Rutland is provided by TASL (Thames Ambulance Service Ltd.). The centre does not accept bookings for outpatient appointments on the day of travel. A qualified health care professional must assess a patient’s medical need for transport before it is booked for each journey – this can be a doctor, nurse, midwife or senior therapist working in the NHS. Internet relay users connect to the National Relay Service , then ask for (02) 9685 4545. 0333 240 4999 0333 240 4999. contact@ersmedical.co.uk contact@ersmedical.co.uk. Contact Us; Select Page. Prometheus Safe and Secure is a specialist operator in the mental health sector, providing a 24/7 rapid response service to more than 40 NHS Trusts, CCGs and private hospitals across the UK. Patient Transport Service (PTS) Information for patients. You can book transport up to 24 hours in advance of your appointment date by calling our booking line on 0300 300 3434. PTAS will take bookings from patients and NHS staff between 7.00am – 6.00pm, Monday to Friday (except bank holidays). Book Patient Transport by calling: 0800 096 0211. For Patients: Information on how to book or cancel transport in your area is provided on your local page in the ‘Our Contracts’ section in the menu above. Our Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. To find out if you or a family member is eligible for patient transport, please contact the relevant number below. Find out if you are entitled to NHS free hospital transport by phoning the NHS Patient Transport Advice Centre on 01278 727444 between 8.30am and 6.30pm, Monday to Friday. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111. In an Emergency: Triple Zero (000) Non-Emergency Patient Transport: 13 12 33: Customer Service: 13 QGOV (13 74 68) General Web Enquiries Thank Our Staff Complaints Return to Patient Transport Service home page. The Non-Emergency Patient Transport Service (NEPTS) provides transport for treatment for patients who have a medical reason for not being able to travel by another method. © Copyright 2020 North West Ambulance Service NHS Trust
. This process allows for more effective tracking of potential cases. 0800 096 0211. Every month, over 10,000 patients require assistance to get to and from our hospitals. Plan your journey using the Transport for London journey planner or through the travel information below. EZEC Patient Transport. Non-Emergency Patient Transport; Nutrition and Hydration; Out of Hours and Emergency; Pharmacies; Prescription Ordering Direct (POD) Minor Eye Conditions Service (MECS) Take Care Telford ; TRAQS – Telford Referral and Quality Services; News & Events. The Royal London Hospital is located in Whitechapel in east London, within the London Borough of Tower Hamlets. About us. Patient Transport Service (PTS) Information for patients. The Patient Transport service offers a means of safe travel for patients, in non-emergency situations, who have certain medical needs. If you are hard of hearing, deaf or speech impaired, you can contact the service by dialling 18001, followed by the full phone number. EMAS provides non-emergency patient transport for patients who are registered with GPs in Derbyshire (including the Chesterfield area) and Northamptonshire. Powys Teaching Health Board offers a service whereby patients can obtain advice, information and make bookings for hospital transport. Speak and Listen users can phone 1300 555 727, then ask for (02) 9685 4545. Our non-emergency patient transport service is provided by G4S. Contact form; Phone 13 77 88; Find a Service NSW location; Find a NSW Government agency Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. If you meet the criteria for our Patient Transport Service, please contact the team on 0300 100 0015. You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. About us. Alternatively, contact the transport team leader on 88012 or ask the operator. Find out more about how our patient transport service performance is measured. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. South Devon and Torbay . Fax- transport requests only: 1.844.269.8365. NEPTS take patients to and from their homes, to their care provider, for planned appointments and treatment. You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Complaints and … Renal dialysis or cancer patients may have more complex needs so we offer a specialised service. We complete in the region of one million non-emergency Patient Transport Service (PTS) journeys each year. Air Ambulance. People who are booked to travel via PTS should be prepared for transport prior to pick up and be aware of possible fees and charges. NHS Non-Emergency Patient Transport Services (NEPTS) review. Emergency response . G4S may use approved external sub-contractors to meet the demand of the service and/or the specific needs of our patients. There are two numbers to call for ambulance assistance: Emergency triple zero (000) for an emergency; and; Non Emergency Patient Transport Service (NEPT) bookings (02) 6200 4126 (Booking requires authorisation from a medical officer) Your call will be triaged and the appropriate priority given at the time of the call. Use this link to enable the ReciteMe accessibility toolkit, To call general enquiries, click this link or dial 0345 112 0999, To call our minicom service, click this link or dial 0151 260 8628, Healthcare professional (HCP) complaint/enquiry form, CardiacSmart Accredited and Accredited+ application form, CardiacSmart Accredited partner application form. Home What We Do Patient Transport Service Requesting transport What We Do. If the transfer is emergent, or the request is pending for >10 minutes, please call PTAC at 1-833-401-5577 Option #5. Contact details and opening times. Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including treatment, outpatient appointments, or diagnostic services. As well as dealing with ‘999’ emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to and from their out-patient appointments and take people home from hospital. Dorset. AV has no visibility of quotes provided by Patient Transport providers, and the responsibility for payment is directly between a provider and … Patients who have a medical need for ambulance transport and are eligible for the service can call the booking office. If we can serve you in any way please reach out and call, or send us an email. Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. More information Check eligibility. Other transport options. Nationwide A Market Leader in Premium Secure Patient Transport. People who are booked to travel via PTS should be prepared for transport prior to pick up and be aware of possible fees and charges. You may notice some changes when travelling to and from your healthcare appointment. Mental Health Transport Bookings: 0333 240 4077. contact … Getting ready. 034 5155 1009. Important information for health professionals to provide when making a PTS booking When making a PTS booking, you will need to provide information about the patient and their medical conditions. Cancelling your ambulance transport . … Non-emergency patient transport to our sites is provided by G4S. Lovingly crafted by Mixd. Email: patient.transfers@gov.im Address: Patient Transfer Office, Crookall House, Demesne Road, Douglas, IM1 3QA Telephone Numbers: For transport to or from an appointment in the UK, please telephone +44 1624 642673 (Open 9am to 5pm Mon to Fri [ … Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. In certain circumstances you may be able to have someone accompany you on your journey. Royal Flying Doctor Service – 1300 887 678. Are you eligible? HTS transports low-acuity, medically stable public patients without charge to, from and between DHHS facilities when the patient's condition precludes the use of alternative transport. Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. We complete in the region of one million non-emergency Patient Transport Service (PTS) journeys each year. From 1 April 2017 the Non Emergency Patient Transport Service for patients in Sussex is provided by the South Central Ambulance Service NHS Foundation Trust. Contact Us. Share this page. To book transport, please advise your patients to contact the Patient Transport Assessment Centre a maximum of five days in advance and a minimum of 24 hours before their appointment. (02) 9685 4545Monday-Friday, 8:30am to 5pm. Contact Form: We have contracts in Birmingham, Black… We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. Wilson Medic One – 1300 262 000. These numbers should NOT be used to contact us in an emergency. Torbay and South Devon NHS Patient Transport. Phone: 204.795-2222. You will need to have your NHS number to hand when making a booking which is available from your GP or clinic. TTY users can phone 133 677, then ask for (02) 9685 4545. Attract more customers by adding more content such as opening hours, logo and more - Yellow Pages® directory Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. As well as dealing with ‘999’ emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to and from their out-patient appointments and take people home from hospital. St John Ambulance – 03 8571 2200. Non Emergency Patient Transport . Non-Urgent Patient Transport Service (PTS) The PTS service at the Royal Wolverhampton NHS Trust is provided by West Midlands Ambulance Service (WMAS) and commissioned by Wolverhampton and Dudley Clinical Commissioning Groups. As a trust, we manage the safe and efficient transportation of our patients. Fax- general + accounting/billing: 1.877.373.8619. We are a well established private ambulance service based in the United Kingdom since 2006 and our patient transfer services cover London, UK Nationwide and Europe. North East Essex: 0300 0134995. Specialist Transport and Retrieval . Patient transport is for non-emergency, pre-planned appointments or inpatient discharges or transfers. Somerset . G4S working in partnership with the NHS in Kent and Medway Contact Details. If I do not qualify for PTS, what are my options? Whether you would like to share a positive experience about our service or if you feel you have not received the experience you expected, we'd like you to hear from you so we can get it right. Overview; Eligiblity; KPI & FAQ; Feedback; Contact; Contact . Non-emergency patient transport services. What is PTS? If you are deaf, hearing-impaired or speech-impaired, you can contact us through the National Relay Service . Calling 999. West Essex: 0300 1232295. How can I contact you? EZEC Patient Transport/p> 0300 777 5555. If you are deaf, hearing-impaired or speech-impaired, you can contact us through the. It is essential that the correct mobility is booked to ensure suitable transport is provided. South Essex: 0300 0134997. For Community Transport Services, please call (08) 9334 1300 . Non-Emergency Patient Transport Metropolitan Booking Hub Hospitals--Public - Parramatta, New South Wales, 2150, Business Owners - Is Non-Emergency Patient Transport Metropolitan Booking Hub in Parramatta, NSW your business? Non-emergency patient transport to our sites is provided by G4S. There is a set eligibility criteria that you would need to meet in order to use the service. Patient Transport is a service provided by G4S on behalf of the NHS Clinical Commissioning Groups across Kent and Medway. ERS Medical provides a professional high-quality non-emergency patient transport service (NEPTS) across the UK, 365 days a year 24/7 from over 30 operational bases across the UK. It is designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment. NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including treatment, outpatient appointments, or diagnostic services. You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Anti-Fraud and Corruption. What should I do if I no longer need patient transport? Email: patient.transfers@gov.im Address: Patient Transfer Office, Crookall House, Demesne Road, Douglas, IM1 3QA Telephone Numbers: For transport to or from an appointment in the UK, please telephone +44 1624 642673 (Open 9am to 5pm Mon to Fri [ … The patient transport service will not be provided for social or financial reasons, and will only transport to and from places that provide NHS treatment, or between one NHS provider and another. Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex, CM1 1GU. Events; Home; Contact us. Patients will book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow. You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex, CM1 1GU. Patients are still encouraged to make their own way to NHS appointments wherever possible. Book Patient Transport by calling: 0800 096 0211. Local HCP contact numbers: Kernow. Contact us; Patient transport. Patient transport services. 01942 482 990. The service is funded by the CCG and provided by Devon County Council. We have contracts in Birmingham, Black… Bath and North East Somerset … Ezec Patient Transport. Do you or someone you know experience difficulty travelling to hospital appointments? There is a set eligibility criteria that you would need to meet in order to use the service. Home; The Service . What you can expect from us. Post : Patient Experience Team, West Midlands Ambulance Service NHS Foundation Trust, Waterfront Way, Brierley Hill. (Mon-Fri: 08:00-18:00) The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. The EMAS booking line is open between 8am and 8pm, seven days a week. What should I do to be ready for getting picked up? However, if they are too … Watch Our Video. Speak and Listen users can phone 1300 555 727, Information for NSW Health hospital staff, Information for private medical facilities and RACFs, ​To speak to us about a new or existing booking, please call the Greater Metropolitan Booking, Interpreting/translating & multicultural health services, Your Room - Information about alcohol and other drugs, Government Information Public Access Act (GIPA), Policy directives, guidelines and information bulletins, Student clearance for clinical placements. Email : ptsenquiries@wmas.nhs.uk. How do I request patient transport? Patients will book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow. 01803 656789 . Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. The non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way. Patient Transport Services We’re pretty awesome at what we do, and we would love the opportunity to provide care and transport for you or a loved one. The service is for those patients whose medical condition, mobility or treatment prevents them from travelling by any other means, such as their own or public transport, asking friends or family, or using voluntary or community transport schemes. From 1 April 2017 the Non Emergency Patient Transport Service for patients in Sussex is provided by the South Central Ambulance Service NHS Foundation Trust. For all other general enquiries, please call our Head Office number 01384 215555 or complete our contact form below:. Our patient transport service helps eligible patients get to and from healthcare appointments. Our Hampshire Contact Centres are available on the following numbers: • Health Care Professionals Line in Hampshire 0300 100 0024 available 24/7 365 days a year • NEPTS Cancellation Line 0300 790 0143 available 24/7 365 days a year. We're committed to continue improving our patient transport services. To book a Secure Patient Transfer call 0800 009 6668. Requesting transport. If you need to alter or cancel your transport or wish to give us feedback on your journey you can contact us: Tel : 0345 425 0050 Email : ptsenquiries@wmas.nhs.uk General enquiries: 0333 240 4999. This service is for patients who need medical or clinical support to get to and from their healthcare appointments. It's really important you cancel your booking if you no longer need us so we can get to those who do. Book Patient Transport by calling: 0800 096 0211. If they ask for an escort, this request will be assessed at the same time. 0800 096 0211. DY5 1LX. Making a booking is simple and easy and can usually be done through our booking centre. Alternatively you can call (08) 9334 1234 to request a booking for Patient Transfer Services and the Multi Transfer Vehicle. The number you need to call to book patient transport depends on where you live. Our non-emergency patient transport service is provided by G4S. For patient transport queries please contact South Central Ambulance Service on 0300 123 9841. Who can assess patients? Please enable scripts and reload this page. Central phone number to access non-emergency patient transport services in Devon. Requesting transport If you have a medical need or have limited mobility you can request transport to and from your healthcare appointment by phoning: 0300 123 1236 (Charged at … More information Check eligibility. Requesting transport. NHS Kernow is exploring options on the commissioning of transport services going forward, for people in Cornwall and the Isles of Scilly. Professional. Alternatively, contact the transport team leader on … We work in partnership with NHS Trusts for the benefit of patients and to provide a high quality service. Transport for patients of OHFT will be booked by clinical staff – patients should talk to staff at their clinic or treatment centre; The Contact Centre number for healthcare professionals is 0300 123 3258 You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. Patients in Northumberland, Newcastle, Sunderland/Wearside*, Gateshead, North Tyneside and South Tyneside should contact our PTS contact centre on 0191 215 1515. As part of our response to COVID-19, we are taking steps to ensure that our Patient Transport Service (PTS) is able to convey patients as safely as possible. The Patient Transport Service conveys a wide range of patients to and from their homes to out-patients' appointments, clinics, physiotherapy or non-urgent inter-hospital transfers. Cambridge: 0345 6038117. If you need to alter or cancel your transport or wish to give us feedback on your journey you can contact us: Tel : 0345 425 0050. Our staff are highly trained and our vehicles are clean and well equipped to maintain or improve quality of life whilst patients … 01278 727444 . If you have forgotten your username or password, please contact us via email at patient.transfer@stjohnwa.com.au or call (08) 9334 1234 . If you are unhappy with any aspect of the service please let us know by contacting: Patient Transport Services Manager Telephone: 020 7352 8121 and asking for extension 84455 or asking the operator to contact the Transport Manager. Contact details and opening times. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. We expect high standards of safety, courtesy, care and consideration from the companies we use to provide transport services.If you are unhappy with any aspect of the service please let us know by contacting: Patient Transport Services Manager Telephone: 020 7352 8121 and asking for extension 84455 or asking the operator to contact the Transport Manager. Who else can help me get to my … Contact Us. Non Emergency Patient Transport (02) 6200 4126 (Booking requires authorisation from a medical officer) Kernow is exploring options on the server for non-emergency, pre-planned appointments or discharges... 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